Set clear objectives / goals
Although a simple concept, setting clear objectives and goals can drastically improve digital growth within a business. Your business can focus directly on the end goal once you have a clear target to strive for. Implementing a clear digital strategy is a great way to measure results, keeping fundamental values and targets in mind.
Setting objectives and goals doesn't have to be complicated, as using a simple SMART targets approach breaks down all the critical factors needed. You will push yourself to achieve further, gain direction, organise your goals, and reach them. As a result, organic growth will naturally follow once there is a purpose to the content and strategy your company chooses.
Use social media actively
We live in a world where social media is an integral part of our day-to-day lives. Currently, there are 4.32 billion active mobile users worldwide - that is a potential 4.32 billion people to reach and engage with your content.
Social media allows businesses to gain customer attention, growth, and brand visibility whilst providing the business with space to formulate innovative ideas and messages.
Almost 90% of marketers reported that social media generated substantial exposure for their company. With social media platforms becoming a significant and foundational component of marketing plans, those who do not utilise it could lose out on a significant marketing opportunity.
The value of a strategy should not be overlooked, as it gives vision, purpose and goals to the content produced. Creating rich content for social media is also a key factor for successful digital marketing efforts; however, ensure that your content marketing strategy accounts for seasonal trends, product updates, and time-sensitive content. It is important to note that not all social media platforms will suit your business, and success on social media requires consistent, engaging content. Therefore, it is essential to conduct competitor research and establish which platforms may best suit your company's style.
Upsell/cross-sell products and services
Marketing campaigns often use this strategy to enhance sales and provide added value to customers, as upselling offers them a chance to pay slightly more but, in the end, get a better product. Integrating this technique into your digital strategy effectively benefits your business and your customer.
Cross-selling encourages customers to purchase another item that complements what they already intend to purchase, increasing average spend. The practice of cross-selling is typical in e-commerce. You can often view complementary items on product pages and adverts within the basket during the checkout process. Cross-selling can also benefit the end client in service-led industries such as B2B. For example, if a business invests in a new website, it will also benefit that business to take SEO to ensure that their new website is easily found on search engines by their target customers.
Focus on Customer Experience
An efficient and considered digital customer experience journey could benefit your company by creating a positive experience for customers, encouraging brand loyalty and maximising customer lifetime value.
Business growth doesn't always have to come from gaining new customers and clients; instead, it can come from sales and leads from returning customers and clients. This highlights the importance of nurturing your current customers, simplifying their journey and providing easy to access support.
Investing in your website
A website is your 24/7 sales person, and is often the first impression that a customer will gain of your business. It's essential to work with a trusted and reputable digital partner to design and build a functional website representing your business and brand values.
Contrary to belief, websites need regular maintenance and updating. If optimised and designed appropriately, your website will increase its online visibility, resulting in business growth. Our SEO management services specialise in enhancing online visibility by utilising result-driven search engine optimisation techniques helping your business to achieve new levels of development.
Work with us to transform your ideas into innovative and seamless online experiences through strategic thinking, creative planning, and extensive expertise.